MONITORING SOFTWARE BLOG

• new: check for updates command in Help menu. Option to automatically check for updates weekly.
• new: automatic update of Agents to the version of Activity Monitor. Agent since version 5.2 will support automatic updates for future versions. Agents still need to be updated to version 5.2 using regular installation method as before
• new: Update/Repair Agent command that reinstalls Agent on the remote computer to fix problems with missing files etc.
• new: monitoring of Guest user accounts in Windows is supported now
• improved: saves network traffic by stopping update of screen view for invisible tabs

• fixed: remote Agent installation was in some cases installing Agent of previous version causing this error in Activity Monitor: Agent of old version is found on the computer XXX
• improved: faster start of Agent service SamSvc
• fixed: on computers with imaged systems Agent ID was not unique resulting in duplicating of computers in Activity Monitor’s list
• fixed: sometimes error 0xC000041 appeared on Win XP computers with Agent during system shutdown

• new: secure connection between Monitor and Agents using SSL. All monitoring data is securely encrypted for network transfer
• new: redesigned architecture that makes the software more reliable, secure, scalable, and easier to add new features in future
• new: more than one Monitor can connect to the same Agent computer and simultaneously watch activity in real time
• new: connect to a remote computer when no user is logged on. Screen tab will show a logon screen. You can use such commands as Turn Off, Restart Computer, Transfer Files from Agent, Change password
• new: download logs when no user is logged on to monitored computers. If a user logs off from Windows at the end of a day before leaving, Monitor can still collect logs and screenshots
• new: filter in Agents list view: Show Only Online Agents/Only Offline/Show All
• new: improved reliability of Agent service. If monitoring process stops due to crash it will restart automatically and monitoring continues
• new: full usage of multi-core capabilities of modern CPUs for improved performance and UI responsiveness
• new: Agent uses less memory (RAM) and CPU resources
• new: Agent uses only one TCP port #15163 and one UDP port #15164 for communications. This makes it easier to setup firewall exceptions. In firewall rule for Agent allow all network activity for amsvc.exe process. Such rule is created automatically in Windows Firewall during setup
• new: support of Google Chrome browser for Internet monitoring
• new: collecting recordings in Activity Monitor from remote computers silently in background without popping up Download progress window
• new: uninstall Agent remotely on any OS and not dependent on what user is logged on
• new: support of Windows 7
• new: view user activity in remote desktop (RDP) sessions on the monitored computer. This means you can now monitor even when user logs in to his office computer remotely from home.
• new: monitored users can not see files with recordings. There are no access rights to files with recordings that are temporarily kept on their computers
• new: Licensing change: now the license is required also for computers where monitoring part of the software is installed, i.e. for manager’s PC. For example, to monitor 10 employee computers by 2 managers from their computers an organization needs 12 computers license

fix: TsmSvc service crashed on some systems

• fix: on some computers caused connection errors in Outlook to MS Exchange server
• fix: user log-on and log-off events where not recorded
• fix: several minor fixes

• new: added support of Windows Server 2003 x64. Now supports all x32 and x64 editions of Server 2003/2008
• fix: some users from domain where not recorded
• fix: after installation sometimes following error appeared: error in RPC communication with domain controller.
• fix: sometimes caused no connection error in MS Outlook with Exchange server

• Initial release