SoftActivity

TS Monitor new version 6.4 with idle tracking

November 18th, 2020

SoftActivity is glad to announce the release of its employee monitoring software for remote teams using Terminal Servers and Citrix XenApp. It now lets you track users idle time, when they are signed on to the server, but actually walk away from a terminal.

What’s new in version 6.4:

Idle time tracking in SoftActivity
  • Idle time tracking. Attendance view in web console now shows idle intervals, i.e. for how long a user was away. This lets you track if employees are away from their computers, or actually working.
    Adjust the idle timeout in minutes TS Monitor config app (default is 5 minutes).
  • Attendance view in web console: Zoom to Sessions button to quickly switch to a work day, instead of manually selecting start & end times.
  • fix: [web console] clean up of old logs previously could take a lot of RAM on the server and fail.
  • numerous fixes and improvements
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SoftActivity Monitor 12.3 maintenance release

July 15th, 2020

SoftActivity is glad to announce the release of SoftActivity Monitor version 12.3 for monitoring users activity on the company workstations.

Improvements in version 12.3:

  • support of new versions 83+ of Microsoft Edge browser for internet tracking.
  • fixed: broken remote screen view on some Win7 computers.
  • minor fixes and improvements.
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TS Monitor 6.3 maintenance release

July 15th, 2020

SoftActivity announces the release of new version 6.3 of its employee monitoring software for remote teams using terminal servers.

What’s new in version 6.3:

  • support of new versions 83+ of Microsoft Edge browser for internet tracking.
  • minor fixes and improvements.
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SoftActivity Monitor 12.2 with daily and monthly email reports

May 20th, 2020

SoftActivity announces the release of new version 12.2 of SoftActivity Monitor, its leading user monitoring solution helping thousands of organizations improve their employee productivity.

It’s designed to help during the times when many teams transition to remote work. SoftActivity Monitor can be used for monitoring work computers taken off-premise and connected via private network, office workstations in situations when employees connect from home via Remote Desktop or locally, and your Citrix or VMWare VDI infrastructure.

Admins can now receive daily, weekly or monthly reports on users productivity and attendance. View the reports on the go securely on your phone, without a need to sign-in to the application.

What’s new in version 12.2 release:

  • improved image quality of screenshots and remote screen view.
  • reduced CPU and RAM usage by Agent, even further reducing Agent footprint on a monitored PC. It now uses GPU for hardware-accelerated image processing.
  • fixed: occasional crashes in Agent (samimpl.exe) on some computers.
  • fixed: in some rare cases, download-cache folder was growing on the server and taking a lot of hard drive space.
  • fixed: black box on the screen on a monitored computer around the mouse cursor, when users connect to their workstation remotely via RDP.
  • minor: brought back an option to capture screenshots even when a user is idle, which allows recording screen history of idle computers.

Web console:

  • get a daily and monthly email report of users activity. (Previously there was only a weekly report).
    SoftActivity advises customers to schedule reports by email for managers, as the reports are very useful, and can be viewed even on a smartphone without a need to log into the on-premise webapp. See instructions at the bottom.
  • scheduled email reports now include Attendance report. See it in a separate PDF file attached.
  • new reports in Dashboard export to PDF and by email:
    • Top apps for each user;
    • Top websites for each user;
    • Top users by alerts triggered, with a list of top alerts;
  • minor: export to CSV limit increased to 100,000 lines up from 10,000.
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TS Monitor 6.2 with improved email reports

May 20th, 2020

SoftActivity announces the release of new version 6.2 of SoftActivity TS Monitor, its user monitoring solution for terminal servers. It protects organizations from insider threat risks and improves productivity of remote employees.

Admins can now receive daily, weekly or monthly reports on users productivity and attendance. View the reports on the go securely on your phone, without a need to sign-in to the full web console. Admin can set up email reports to be sent to for managers automatically.

What’s new in version 6.2:

  • improved image quality of screenshots.
  • reduced CPU and RAM usage by a recording module, even further reducing performance footprint on the terminal server. It now uses GPU for hardware-accelerated image processing, if present.
  • fixed an issue with monitoring multiple terminal servers in a farm that are sharing the same database. Sometimes logs from servers were delayed, or never appeared in the web console.

Web console:

  • get a daily and monthly email report of users activity. (Previously there was only a weekly report).
    SoftActivity advises customers to schedule reports by email for managers, as the reports are very useful, and can be viewed even on a smartphone without a need to log into the on-premise webapp. See instructions at the bottom.
  • scheduled email reports now include Attendance report. See it in a separate PDF file attached.
  • new reports in Dashboard export to PDF and by email:
    • Top apps for each user;
    • Top websites for each user;
    • Top users by alerts triggered, with a list of top alerts;
  • minor: export to CSV limit increased to 100,000 lines up from 10,000.
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TS Monitor 6.1 with adjustable frequency of screenshots

February 6th, 2020

SoftActivity releases an update to TS Monitor software for monitoring users in terminal server sessions. Upgrade is recommended to all customers.

What’s new version in version 6.1

  • new: Change screenshots capture frequency on Screen tab:
    • Admin can adjust how often screenshots are recorded.
    • Reduced storage space requirement on the server, compared to the previous versions.
    • Admin can increase frequency if more detailed logs are required.
  • new: shows estimated space required for screenshots, at the bottom of Screen tab.
  • improved IntelliSnap smart mode of taking screenshots based on users actions.
  • new: Copy and Paste buttons in Agent Properties on Privacy and Files tabs in the lists, for easier editing of long lists.
  • a lot of improvements and minor fixes.

Web console:

  • new: added Keystrokes column to CSV export.
  • multiple bug fixes and improvements.
  • new: added Japanese localization (switch languages in bottom right corner)
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SoftActivity Monitor 12.1 with less storage space used by screenshots

February 5th, 2020

SoftActivity is glad to announce new version 12.1 of SoftActivity Monitor, its leading employee monitoring solution that helps organizations improve staff performance and security.

Screenshots recorded by the software now take much less storage space on customer’s server. Admins can now adjust snapshot frequency depending on how much details their organization requires for record keeping.

Upgrade is recommended to all users.

What’s new in version 12.1

Desktop app:

  • new: Change screenshots capture frequency in Agent Properties – Screen tab.
    • Admin can adjust how often screenshots are recorded.
    • Reduced storage space requirement on the server, compared to the previous versions.
    • Admin can increase frequency for some users if more detailed logs are required.
  • new: shows estimated space required for screenshots, at the bottom of Screen tab.
  • improved IntelliSnap smart mode of taking screenshots based on users actions.
  • new: Copy and Paste buttons in Agent Properties on Privacy and Files tabs in the lists, for easier editing of long lists.
  • new: added Japanese localization of the software thanks to our new partner in Japan, Technoblest https://www.softactivity.jp
  • a lot of improvements and minor fixes.

Web console:

  • new: added Keystrokes column to CSV export.
  • multiple bug fixes and improvements.
  • new: added Japanese localization (switch languages in bottom right corner)
Read More