MONITORING SOFTWARE BLOG

Avast Antivirus may detect SoftActivity Monitor employee monitoring software on the manager’s PC and Agent installed on monitored computers as Potentially Unwanted Program(PUP) or Win32:ActivityLogger-E [PUP] threat. In fact, there is no virus in SoftActivity software. It only does what is described in its features on our website, i.e. records your employees computer activity.

To prevent Avast Antivirus from detecting this threat you will need to exclude these folders from scans in Avast:
On a manager’s PC or server, where Activity Monitor admin console is installed:

C:\Program Files\SoftActivity\Activity Monitor

It’s also recommended to temporarily disable the antivirus protection before running installation on the admin’s PC. Otherwise it may find threats in TEMP folder that is used during installation. Then add the folder exclusion and enable antivirus protection.

On the monitored PC, where Activity Monitor Agent software is installed:

C:\Windows\sysnchrb

You need to add an exclusion before running Agent installation. Otherwise installation might fail.

How to add exceptions in Avast Antivirus

Avira AntiVir Antivirus may detect Activity Monitor employee monitoring software on the manager’s PC and Agent installed on monitored computers as Potentially Unwanted Program(PUP) threat. In fact, there is no virus in Activity Monitor software. It only does what is declared in its features on the website, i.e. records your employees computer activity.

To prevent Avira AntiVir from detecting this threat you will need to exclude these folders from scans in the antivirus:

On the monitored PC, where Activity Monitor Agent software is installed:
C:\Windows\sysnchrb

On the manager PC(server), where Activity Monitor admin console is installed exclude this folder:
C:\Program Files\SoftActivity\Activity Monitor

Please note that you should configure Avira AntiVir exclusions before the monitoring program installation.

• fix: in Internet log for IE browser page title sometimes was recorded from another tab or browser window
• improved compatibility with antivirus products
• fix: scrolling on Email panel was slow for large emails

• new: Duration column for visited websites in HTML export
• more minor fixes

Have you ever lost profits or confidential information due to Internet abuse? Do you have reasonable suspicion that some of your employees fail in their duties? Having total control over your local network is a good chance to know whether you are correct or not and eliminate Internet abuse at the office. With feature-rich staff Internet use monitoring software from SoftActivity, you can have your hand on the pulse of what is going on in your LAN that will allow you to know what your employees do when they are supposed to work.Read More

• new: recording of Microsoft Exchange email sent/received in Outlook
• new: recording of secure POP3/SMTP email sent/received in Outlook (previously only non-secure was supported)
• new: recording IMAP email in Outlook
• new: recording of Skype instant messages; both sides of conversations
• new: recording of AIM (AOL Instant Messenger) chat; both sides of conversations
• new: option to constantly display a warning to monitored users in a small window in top-right corner of the screen
• new: uses less memory (RAM) and CPU resources
• new: improved reliability. If monitoring process stops due to crash it restarts automatically and monitoring continues
• new: support of Google Chrome browser for Internet monitoring
• new: check for updates button on About tab. Option to automatically check for updates weekly.
• lots of fixes and improvements

The Internet abuse in the workplace presents a significant risk for employers costing them hours of company’s productivity and important information leakage. Wouldn’t it be nice if you can monitor Internet usage in LAN and see what your employees are doing when they are supposed to work? SoftActivity is ready to offer you such a splendid opportunity! Take advantage of our powerful LAN monitoring tool and monitor office computers activity remotely from a single administrator’s PC.Read More

• new: recording of Microsoft Exchange® email sent/received in Outlook
• new: recording of secure POP3/SMTP email sent/received in Outlook (previously only non-secure was supported)
• new: recording IMAP email in Outlook
• new: collect of Agent logs feature now uses Windows Scheduled Tasks. This allows for unattended downloads of logs and screenshots, i.e. when Activity Monitor is not open.
• new: Agent in Aware Mode (when you want to inform users about monitoring) displays semi-transparent warning window in the top-right corner of the screen
• Windows 2000 is not supported anymore