SoftActivity

SoftActivity 13.0 major update

January 17th, 2023

SoftActivity is glad to announce the release of new version 13.0, a major update of its employee productivity monitoring software, SoftActivity Monitor and TS Monitor. Organizations also use this software for insider threat detection and time tracking for their employees.

Version 13.0 includes improved security features and fixes in the desktop app and the webapp. Upgrade is recommended to all users to keep their system even more secure.

What’s new in version 13.0

  • improved security: switched to TLS 1.3 for network communications, upgraded to the most secure AES_256 cipher from the less secure ones. (Not applicable to TS Monitor).
  • fixed security vulnerabilities found in older version of Python 3.8, by switching to Python 3.10.
  • fix: support of the most resent versions of Firefox browser for recording web browsing history.
  • webapp: automatically delete old computer names with no logs from the list.
  • webapp: added seconds to timestamp in reports export.
  • webapp server component now requires at least Windows 8.1 or Server 2012 R2. Desktop app still can run on older versions. See system requirements
  • other fixes and improvements.
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11 Ways Productivity Tracking Software Saves Companies Thousands Of Dollars

January 16th, 2023

When running a business, management must do everything possible to cut down their bottom line. After all, high spending, time theft, and poor productivity can cost a company thousands of dollars. 

This is exactly why all organizations should use productivity-tracking software. Productivity tracking software is used for tracking project status, organizing project resources, and calculating time spent on work.

For those on the fence, here are the benefits of employee tracking software and 11 ways productivity tracking software saves companies money.

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Strategies for Working with Problem Employees

January 2nd, 2023

We have all experienced a coworker or employee with a bad attitude. They might show up late every day or struggle to complete tasks on time. These employees may be wonderful individuals, but their failure to adhere to company policy makes workplace productivity difficult. 

Employees who don’t fit in or struggle with problem behaviors make it challenging for employers and the company’s bottom line. Even if an employer hires someone unsuitable, there are steps management can take to change the employee’s behavior and improve work performance. 

Here’s what a problem employee is and strategies for improving their behavior through employee monitoring software.

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Quantum Security: What Is It and Why Should You Pay Attention to It?

December 19th, 2022

If you have heard of quantum computing or cryptography, you may be asking, what is quantum security, and should I pay attention to it? 

Quantum computers will help us solve some of the most complex security problems in modern internet infrastructures. There would be significant challenges in building the entire internet again from scratch to keep users safe. However, attackers are constantly innovating to get around security measures. Programs need to be updated more often to keep the data secure.

Modern quantum computing is vastly superior to traditional computers in terms of security. For example, quantum systems use random numbers and intrinsically resist outside interference. 

Quantum technology in computing is becoming more accessible and available for purchase. Systems like these can help ensure your data is safe from hackers if that’s what you’re most concerned about.

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What Ontario, Canada Workplace Electronic Monitoring Rules Mean

December 5th, 2022

As of October 11, 2022, new legislation requires employers in Ontario with 25 or more employees to disclose electronic monitoring in the workplace. This will keep businesses productive and allow for greater trust. However, it doesn’t give employees a right to privacy.

The Ontario government passed legislation in April that requires employers with 25 or more people to have an electronic monitoring policy. This may include stating whether they are monitoring their employees’ computers, cellphones, or GPS and how closely they are doing so.

With more states, provinces, and countries enforcing electronic monitoring, both employers and employees are taking a closer look at what these rules mean for them.

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The 6 Employee Behaviors Every Business Needs to Monitor 

November 21st, 2022

With more employers allowing for hybrid and remote work, it is no surprise that these same employers are searching for ways to track what is being worked on and when. 

Not only can productivity and employee engagement be difficult to maintain when working remotely, but businesses are also more vulnerable to data theft, information leaks, and other insider threats. 

As a way to ensure employee productivity and increase efficiency and security, employers often use computer monitoring to track particular employee behavior. 

Employee monitoring is a valuable tool. To help you better understand how this tool can work for you, we’ve put together this short guide and a list of the 6 employee behaviors every business needs to monitor.  

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How Employee Monitoring for Call Centers Works

November 7th, 2022

Whether your employees work remotely or in-house, overseeing your call center team can be tricky. And when deadlines and customer service are high priorities, it’s not always easy to know what to do. 

The technology we have available today means that we can work remotely, access information without necessarily needing to be in the office, and can even add to customer satisfaction scores. Onscreen and offscreen distractions can significantly decrease productivity. To avoid this, you’ll need the right tools.

Employee monitoring software offers excellent network infrastructure that links everyone at work, no matter where they are. This ensures safety by managing security measures, increasing productivity for every member, and ensuring the efficiency of every task. Learn how employee monitoring software can help call centers manage their employees to improve teamwork and productivity.

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