MONITORING SOFTWARE BLOG

• new: Shows computer name and IP address of clients connected remotely to terminal server
• new: Documents security: record file operations on removable drives connected to the server. Track files potentially stolen on flash drives or external HDD’s. View results on Files tab in Log Viewer
• new: Improved stealth mode. Works invisibly even for advanced users. There is no process in Tasks Manager. Monitored users without Administrator rights cannot see log files on hard drive.
• new: no more tsmsys_hh process running in all user sessions
• removed Hotkeys to open TS Monitor. Instead use an icon on Administrator’s desktop (if choose to create) or run “opentsm” command from Start menu->Run
• multiple fixes and improvements

• new:  Agent now works invisibly even for advanced users. There is no process in Tasks Manager, no Windows service and no files visible on hard drive for monitored users. No SoftActivity\AmSys folder in Program Files anymore on monitored computers
• new: file operations tracking support on 64-bit Windows editions (32-bit systems were supported since version 5.7)
• new: support of Skype 5.1, 5.2, 5.3 for text chat recording
• new: /NoKeys command line parameter to turn off Keystrokes tab in monitoring window. (Requested by users who don’t wish to view keystrokes typed by employees)
• improved: now records keystrokes in elevated processes (Run As Admin) on Windows 7/Vista
• improved: better handling of IP address changes by DHCP
• fix: occasional duplication of Agents in the list
• fix: occasional problems when monitoring window remained in “Connecting” state but could not connect to Agent
• fix: filter by custom dates in Log Viewer did not work correctly if single day was selected
• other fixes and minor improvements

Everyone knows that the Internet can be a wonderful source for useful information as well as an indispensable mean to communicate with friends, meet new people, play games, go shopping and perform other tasks that may have a rather negative effect when it comes to Internet usage during office or school hours.Read More

• new: Documents security: record file operations on removable drives (Only on 32-bit Windows. 64-bit support is coming soon). Allows to track files potentially stolen on flash drives or external HDD’s. View results on Files tab in Log Viewer
• new: chat recording support for Skype v.5
• new: chat recording support of Windows Live Messenger 2011
• new: /express installation of updates with less setup pages
• new: command line parameter /forceconnect to connect to all computers on startup. It will display currently logged on user in Agents List when it’s in Details mode
• fixes and minor improvements

ESET NOD32 Antivirus 4 does not detect SoftActivity computer monitoring products. There are no known issues with this antivirus.

To prevent any possible conflicts in future with this antivirus, you may exclude SoftActivity folder from scans in ESET NOD32 Antivirus. Follow the steps below to exclude SoftActivity folder.

1. Temporary disable real-time protection of the antivirus

a. Click ESET NOD32 Antivirus icon in system tray and select Open window command:

Open configuration window

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Avast Antivirus may detect SoftActivity Monitor employee monitoring software on the manager’s PC and Agent installed on monitored computers as Potentially Unwanted Program(PUP) or Win32:ActivityLogger-E [PUP] threat. In fact, there is no virus in SoftActivity software. It only does what is described in its features on our website, i.e. records your employees computer activity.

To prevent Avast Antivirus from detecting this threat you will need to exclude these folders from scans in Avast:
On a manager’s PC or server, where Activity Monitor admin console is installed:

C:\Program Files\SoftActivity\Activity Monitor

It’s also recommended to temporarily disable the antivirus protection before running installation on the admin’s PC. Otherwise it may find threats in TEMP folder that is used during installation. Then add the folder exclusion and enable antivirus protection.

On the monitored PC, where Activity Monitor Agent software is installed:

C:\Windows\sysnchrb

You need to add an exclusion before running Agent installation. Otherwise installation might fail.

How to add exceptions in Avast Antivirus

Avira AntiVir Antivirus may detect Activity Monitor employee monitoring software on the manager’s PC and Agent installed on monitored computers as Potentially Unwanted Program(PUP) threat. In fact, there is no virus in Activity Monitor software. It only does what is declared in its features on the website, i.e. records your employees computer activity.

To prevent Avira AntiVir from detecting this threat you will need to exclude these folders from scans in the antivirus:

On the monitored PC, where Activity Monitor Agent software is installed:
C:\Windows\sysnchrb

On the manager PC(server), where Activity Monitor admin console is installed exclude this folder:
C:\Program Files\SoftActivity\Activity Monitor

Please note that you should configure Avira AntiVir exclusions before the monitoring program installation.