MONITORING SOFTWARE BLOG

SoftActivity announces the release of new version 6.2 of SoftActivity TS Monitor, its user monitoring solution for terminal servers. It protects organizations from insider threat risks and improves productivity of remote employees.

Admins can now receive daily, weekly or monthly reports on users productivity and attendance. View the reports on the go securely on your phone, without a need to sign-in to the full web console. Admin can set up email reports to be sent to for managers automatically.

What’s new in version 6.2:

• improved image quality of screenshots.
• reduced CPU and RAM usage by a recording module, even further reducing performance footprint on the terminal server. It now uses GPU for hardware-accelerated image processing, if present.
• fixed an issue with monitoring multiple terminal servers in a farm that are sharing the same database. Sometimes logs from servers were delayed, or never appeared in the web console.

Web console:

• get a daily and monthly email report of users activity. (Previously there was only a weekly report).
  SoftActivity advises customers to schedule reports by email for managers, as the reports are very useful, and can be viewed even on a smartphone without a need to log into the on-premise webapp. See instructions at the bottom.
• scheduled email reports now include Attendance report. See it in a separate PDF file attached.
• new reports in Dashboard export to PDF and by email:
  • Top apps for each user;
  • Top websites for each user;
  • Top users by alerts triggered, with a list of top alerts;
• minor: export to CSV limit increased to 100,000 lines up from 10,000.

Whether your company has been transitioning to remote work or you have been rapidly forced to work remotely to limit exposure to COVID-19, then you are most likely well aware of the challenges that come with monitoring remote workers. 

In a remote workplace, your team could be spread all over the country and trying to navigate home environments that are not conducive to work. Therefore, it’s important to implement remote worker monitoring software to keep all projects moving forward. 

The recent shift toward remote work in the global and North American workforce has caused businesses, security analysts, and everyone to reconsider what a “workday” looks like. Now, businesses are focused on retaining ROI, uploading sensitive data to the cloud, and securing remote and personal networks.

If your business has not prepared for remote work, then there are a lot of ducks to line up in a row but the biggest, and most important, concern is data security. 

The COVID-19 coronavirus outbreak has rapidly changed the ways in which our world interacts. Massive labor and economic shutdowns have been issued in order to flatten the curve of the outbreak. This calls for more employers and entire companies to switch to alternative technological solutions in order to maintain critical infrastructure. 

Internet monitoring software is a powerful tool that can detect and regulate traffic on the network that the software is installed on. Controlling internet traffic allows a company to regulate its employees, regardless of whether or not they work in a brick-and-mortar office space or work remotely.  

There is an increasing number of companies adopting internet monitoring software in order to protect their bottom line. This is most likely because malicious attacks are becoming increasingly more prevalent and they can cost a company millions.

Additionally, with more and more remote employees, remote monitoring can minimize the risk of workers accessing sensitive company data remotely. 

Monitoring software can promote productivity and help your company track and prevent insider threats. However, there is some debate about whether or not monitoring software compromises workplace culture and employees’ rights to privacy.

National and state legislation, like the GDPR and CCPA, allows consumers to have a say in the personal information that a company might collect and whether or not it can be sold. But are there protections in place for employees?

Depending on your businesses’ legal jurisdiction, some employee monitoring or data loss prevention (DLP) tactics could be breaching state or federal laws. In the United States, for example, the Electronic Communications Privacy Act (ECPA) prevents the gathering of information through oral, electronic, or wire communications. Businesses in states like Connecticut and Delaware are prohibited from electronically monitoring employees without giving them sufficient notice.  

Computer monitoring software is a must-have for businesses of all sizes. Not only will monitoring software watch network activity, but it will also provide useful tools for insider threat detection, productivity monitoring, and act as an additional safeguard against potential risks. 

Since monitoring software is a vital security measure, you want to be sure that you purchase an effective tracking tool with features that best suit your needs.