MONITORING SOFTWARE BLOG

Employee monitoring software is a powerful tool that a business of any size should implement into its workforce. While it is a surefire way to increase employee productivity and protect against insider threats, it has potential impacts and could disrupt your company workflow. 

If you are implementing employee monitoring software, then you should be mindful of such impacts. Here are six possible impacts to consider and how you should prepare for them:

A powerful and intuitive cybersecurity process, User and Entity Behavior Analytics (UEBA) is a technological approach to insider threat protection and risk management. UEBA tracks and monitors common behaviors on monitored computers so that employers have a clear picture of what employees are typically doing. Primarily, this software alerts employers to behavior that deviates from the baseline norm. 

If you run a remote operation, then you’ll need to implement tools for ensuring remote data security. UEBA is one tool in your arsenal that should not be overlooked.

If you are managing a remote team, you are likely aware of the pitfalls of working remotely or the work-from-home (WFH) lifestyle. Remote working can be challenging for any business to manage without the right tools. If you don’t have a productivity tracker in place, you are likely unaware of what each remote employee is doing during working hours. In turn, your business might struggle and lose money through poor productivity, lousy project estimates, and poor decision-making. 

A productivity tracker or tracking app is a sure-fire way to see what is going on with your remote workforce. A productivity tracker allows you to see the time spent on projects, tasks, and the time wasted by your remote team so that you can keep track of the day-to-day. Having a better handle on your employee operations will improve your bottom line and reduce time theft opportunities. 

If you run a business or organization, then you likely know that it can be difficult in the best of times to keep tabs on everything going on in your business. From errant employees to hectic scheduling, you’re just doing your best. 

Unfortunately, there are some things that do need to be under surveillance, and much of this surveillance is not possible without the help of automation. 

Security threats, like malicious hackers and insider threats, as well as poor employee productivity, risk the health and success of your business. Any of these issues could get into your company and cost your business thousands of dollars. It is therefore important for your business to stay on top of operations through continued computer monitoring. 

SoftActivity is glad to announce the release of new version 12.5 of SoftActivity Monitor, its leading user activity monitoring software that helps teams around the world to improve their employee productivity and protect against insider threats.

This update is recommended to all customers.

What’s new in version 12.5:

• [web console] added the following info into Attendance (also in PDF export and email reports) to help estimate employee productivity level:
  • daily idle time (when a user is logged-in but inactive);
  • idle percentage;
  • number of typed keystrokes;
  • and average hourly keystrokes rate.
• [web console] export of Attendance report: select a standard range of dates, such as last 7 days, etc. instead of just two dates.
• fix: [web console] export of Dashboard to PDF the same number of records as on screen. Previously was always 10.
• fix: [web console] export of Attendance to CSV had incorrect format of date and time for some records.
• fix: sometimes it failed to clean up old logs on the server.
• fix: remote Agent installation via PowerShell script failed.
• fix: updating Agents sometimes required Windows restart in the end.
• improved Powershell scripts to install & uninstall Agent remotely. See agent\install-agent-remotely.ps1 and agent\uninstall-agent-remotely.ps1
• dropped support of Windows Vista for security reasons. Minimum version supported now is Windows 7.
  * if support of Win Vista is needed, we advice to continue using version 12.4
• numerous other improvements and fixes in web console, desktop app and Agent.

SoftActivity releases new version 6.5 of TS Monitor, its leading user monitoring software used by remote teams on their Terminal Servers and Citrix XenApp.

What’s new in version 6.5:

• [web console] added more info into Attendance view and to PDF export and email reports. This helps estimate employee productivity level.
  • daily idle time (when a user is logged-in, but inactive);
  • idle percentage;
  • number of typed keystrokes;
  • average hourly keystrokes rate.
• [web console] export of Attendance report: select a standard range of dates, such as Last 7 days, etc. instead of just two dates.
• fix: [web console] export of Dashboard to PDF the same number of records as on screen. Previously was always 10.
• fix: [web console] export of Attendance to CSV had incorrect format of date and time for some records.
• fix: sometimes failed to clean up old logs on the server, and fill up a lot of drive space.
• the minimum supported OS version is now Windows Server 2008 R2 SP1+, up from v2008
• numerous other improvements and fixes

If you’re like much of the business world and you are managing a remote workforce in the aftermath of the COVID-19 pandemic, then you have most likely figured out many of the ins-and-outs of working from home. Remote work is prevalent because of its flexibility and the ability to bring in better employees worldwide. 

Even if your business does not anticipate staying working remotely forever, it’s important to establish processes for remote workers so that business continuity remains in the future. While it comes with many benefits, remote work still can lead to business risks, like insider threats and insufficient productivity levels.