SoftActivity Monitor system requirements
- Desktop computers, laptops or Windows tablets with the following minimum configuration:
- CPU. 2 GHz or more x64 or ARM64 architecture (Recommended: recent Intel®, AMD or ARM64 CPU with 4+ cores).
Note: For SoftActivity Monitor Server machine with a lot of monitored computers, a CPU with as many cores as possible is recommended on a Windows Server OS of the latest version. SoftActivity Monitor is a highly parallel and optimized application that uses multi-core CPUs to the best advantage; - Operating System. For monitoring console and server (Administrator’s/Supervisor’s PC or Server):
- Microsoft® Windows 11 (recommended), 10, 8 or 7. x64 and ARM64 editions are supported.
- Microsoft® Windows Server 2022 (recommended), 2019, 2016, 2012, or 2008R2. x64 edition.
- Webapp Server component does not support: Server 2008R2, Windows 7, 8. Only Windows 8.1/2012 or newer are supported.
- For accessing SoftActivity Web Console, desktop web browser is recommended: Edge, Firefox, Chrome, Safari.
- RAM: may use 100 to 500 MB of RAM on the server.
- Hard Drive Space: 1GB or more for the database and screenshots, or at least 200 MB per monitored computer;
- Space for storing screenshots and logs on the server: varies from 10 MB to 4 GB per user per week (on average about 600 MB per user per week ). Frequency of screenshots can be adjusted by the admin.
- Administrator can select a retention interval for logs and screenshots in Web console – Admin panel. The system will delete older screenshots and free up space.
For monitored computers. Client App (SoftActivity Monitor Agent):
- Microsoft® Windows 11, 10, 8 or 7 are fully supported
- x64, x32 and ARM64 editions of Windows are supported. The Client App is a native app for all platforms with no emulation, ensuring optimal performance.
- VDI clients with any of the above Windows version, on most platforms, such as Citrix, or VMware. They have to be a single-session client edition of Windows (for example, Professional, Home or Enterprise edition). Install the Client App on a VDI image.
There are some exceptions below for which you will need to choose instead either our on-prem TS Monitor our cloud-based Work, as the Client App will not install on these Windows editions:- Azure Virtual Desktop multi-session that uses Windows 11/10 Enterprise for Virtual Desktops (EVD). Single session Windows versions are supported.
- Amazon WorkSpaces which offers Windows Server – based environment.
- Other cloud-based services that offer multi-session Windows 11/10 Enterprise editions or Windows Server based.
- RAM: Client App uses minimal RAM on the monitored computers, on average about 100MB
- Hard Drive Space: 100 MB or more for local cache on the system drive;
- Note: for monitoring user sessions on Windows Server OS and RDS Servers get our on-prem SoftActivity TS Monitor, or cloud-based SoftActivity Work software.
- Private network connection to the monitored computers is required. Recommended: 1Gbps LAN. Wired LAN, Wi-Fi network or VPN are supported.
- For monitoring remote workers – VPN connection to the main office is required.
- For monitoring remote work-from-home computers without VPN use our cloud-based SoftActivity Work product instead. It can use just any Internet connection to securely monitor remote computers owned by your company.
- View how to deploy SoftActivity Monitor with your network configuration
For database server (for installation of PostgreSQL server for logs storage):
- PostgreSQL included in SoftActivity installer supports: Windows Server 2022/2019/2016/2012, Windows 11/10/8.1, 32- or 64-bit editions
- PostgreSQL downloaded from https://www.postgresql.org/ : BSD, Linux, Windows, Solaris, Mac OS X
- SoftActivity currently officially supports PostgreSQL version 9.6 or newer. Version 12+ will be required since 2025