SoftActivity Updates and Support Plan

Our software purchase includes 1 year of Free Updates and Support. After 1 year you can renew your updates and support plan for another year. Although you can continue using the version of the software that you have for as long as you like.

Updates & Support Plan is offered to users of these SoftActivity business products:

• Activity Monitor - employee computer montiroing software
• SoftActivity TS Monitor - software for recordig user sessions on temrinal servers

Updates Center : get an update now!

Annual Updates and Support Plan features and benefits:

• New versions and updates of the software during 1 year
  • Always stay updated with the latest version of the software
  • Get major and minor updates and patches for the software during your subscription period
  • We send update instructions in email as soon as new update is available
• Unlimited support via our Online Support Center during 1 year
• Online Help Desk ticket system allows to view complete history of all your support requests
• Ask questions and get replies by email and on the website
• Get help with installation of the product in your network
• Live online chat with our support technicians. Your questions get quickly answered if they do not require additional research by our support team
• High priority technical support
• Live support via remote access right on your computer
• If needed we can connect to your computer remotely via GoToAssist and resolve a problem together with you and under your supervision. Works even through a firewall
• Access to our highly skilled software engineers
• Access to beta versions
• Access to beta versions of the software. This will allow you to provide feedback to the developers and possibly determine what features are included in future versions of the software. Apply to SoftActivity beta program

Price: Annual Updates and Support Plan is priced at 50% of the software license price